Privacy Policy for ACTIONCLAD 2001 LTD

ACTIONCLAD 2001 LTD (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

ACTIONCLAD 2001 LTD
Supplier of insulated panels and associated products.

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details on our Contact page.

2. Information We Collect

We may collect the following information:

Information you provide

  • Name

  • Company name (where applicable)

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order details

  • Account login information (if you create an account)

  • Messages sent via our contact forms

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage information

  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver products

  • Provide customer support

  • Manage your account

  • Process payments

  • Communicate regarding your orders

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

  • Send marketing communications (only where you have consented or where permitted by law)

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (for marketing communications and certain cookies)

5. Payments

Payments are processed securely by trusted third-party payment providers. We do not store your full payment card details on our servers.

Our payment providers process your payment information in accordance with their own privacy policies and applicable data protection laws.

6. Sharing Your Information

We may share your information with:

  • Delivery and courier companies

  • Payment service providers

  • Website hosting providers

  • IT support providers

  • Professional advisers

  • Government or regulatory authorities where legally required

We never sell your personal information to third parties.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our agreements

Order information may be retained for up to six years to comply with UK tax and accounting legislation.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise any of these rights, please contact us.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO).

9. Cookies

Our website uses cookies to:

  • Keep your shopping basket working

  • Enable secure login

  • Improve website performance

  • Remember your preferences

  • Analyse website traffic

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

Where required, we will request your consent before placing non-essential cookies.

10. WooCommerce

Our website is powered by WooCommerce.

WooCommerce stores information including:

  • Products viewed

  • Shopping basket contents

  • Billing details

  • Shipping details

  • Order history

This information is used to process your purchases and improve your shopping experience.

11. Marketing

If you opt in to receive marketing emails, we may send updates about:

  • New products

  • Promotions

  • Special offers

  • Company news

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

12. Security

We take appropriate technical and organisational measures to protect your information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your information, no method of internet transmission is completely secure.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

14. Children’s Privacy

Our website is intended for individuals aged 18 or over and is not directed at children.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Last Updated: 7 August 2026

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

ACTIONCLAD 2001 LTD

Email: info@actionclad.co.uk

Telephone: 07971 660567

Registered Address:  Maidensley Farm, Foston, Derbyshire. DE65 5DN